If you’ve never had a hosting account or you’re switching companies and the new one employs an account management console that you have not seen so far, you may get puzzled about how to accomplish a given operation in your account or on your PC. That is the reason why, some companies have created a knowledge base, which describes the most common enquiries and difficulties related to the particular platform they use, instead of including only generic information. This kind of knowledge base will help you find the necessary info swiftly and effortlessly, so you won’t have to spend time and efforts on things that might require something as simple as pushing a button or selecting a tick box. In this way, not only can you get things done, but you can also acquaint yourself with tons of new and important things, both about the way you can manage your account and about the way the hosting service functions in general.
Extensive Online Documentation in Shared Hosting
If you have bought your first shared hosting account from our company or have moved your website over to us, you will get used to our services and our created-developed Hepsia hosting Control Panel before you know it thanks to the fact that we have prepared an exhaustive knowledge base where you can find all the info that you will ever need – both general info with regards to the web hosting service as a whole and more concrete info about the different features that you can make use of and the difficulties that you can stumble upon. The articles themselves are available in 2 locations. The entire article list is accessible via the Help section of the Control Panel. You can access articles that are dedicated to the different functions in each and every Control Panel section as well. You can discover how to accomplish more or less everything, from creating an .htaccess configuration file to administering an electronic mailing list, and all the articles feature detailed guides, so you won’t ever get disoriented because of an ambiguous text. Surely, if you bump into a more specific obstacle and you don’t find an adequate solution in our knowledge base, you can touch base with our support engineers 24x7x365.
Extensive Online Documentation in Semi-dedicated Hosting
The Help section of the Hepsia hosting Control Panel, which comes with our semi-dedicated packages, will permit you to access the exhaustive online documentation that we’ve prepared for you. The articles feature general information about our web hosting services, how-to tutorials about the different features that you can use, as well as troubleshooting guidelines that can help you solve common problems that you could run into. The topics that we have covered encompass more or less everything, from easy things such as how to host a new domain name in your account, to more intricate ones such as which SSH commands are permitted on the servers. Articles that are dedicated to the features of a given section of the Control Panel will always be available in the right corner of the page that you are on, whereas the full article archive is accessible through the all-inclusive Help section.