Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center Section

  • In the Control Panel you can find an in–depth Help Center section featuring many educational articles and commonly asked questions. They are compiled by our support team of competent technicians. Simply fill in your question and our smart system will provide you with the best possible answer.

  • Top quality support service

  • How–To Videos

  • We have compiled a collection of how–to video tutorials that detailedly show how you can solve a common issue associated with your Linux shared hosting account. You’ll find the video tutorials in the Help section.

  • Intuitive help center

  • A One–Hour Ticket Response Guarantee

  • With all our semi–dedicated servers, we offer a 24x7x365 client support service with a 1–hour ticket response guarantee. A group of knowledgeable support engineers will be available to you to respond to all the questions that you could possibly have. During off–peak periods, an answer will be supplied in even less than twenty minutes.