Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center

  • In the Web Hosting Control Panel you will find a detailed Help section featuring many help articles and regularly asked questions. They are answered by our support team of seasoned techs. Simply fill in your question and our intelligent software will offer you the best possible answer.

  • Top quality support service

  • Tutorial Video Clips

  • We have compiled a selection of step–by–step video tutorials that visually show how to resolve a typical issue connected to your web hosting plans account. You can find the video tutorials in the Help Center section.

  • Intuitive help center

  • A 1–Hour Response Guarantee

  • Our semi–dedicated servers are backed up by a 24/7 help desk service and come with a 60–minute response guarantee. Our professional customer service technicians will be available to you 24x7x365 and will settle any issue that you might chance upon within maximum 60 minutes after the tech support ticket submission. In the majority of instances, an answer will be given to you in less than twenty minutes.