Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our company offers a 1–hour reaction guarantee with all our Linux shared hosting packages, meaning every single assistance request you submit will undoubtedly be reacted to in only 60 minutes max. Our support staff members have been qualified to instantly sort out any situation and to ensure that you get well timed guidance on any situation that you could have.

  • Top quality support service

  • A Top–quality Support Service

  • You’re able to email us 24x7x365 with any question you possibly have about eTesLa Servers’s offerings. We have technicians present regularly to give support at any time necessary. Feel free to use the ticket system or send us a message anytime, or you can pick up the phone or make use of the online chat through business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • The Control Panel has a wide–ranging know–how base that’s built–into all parts. In each part, you will find a Help button that will load for you a group of step–by–step courses on how to employ a selected option or accomplish a specific action. Furthermore, we have made mini seminar films so its possible to get a better idea of the Control Panel’s interface.