Support Channels

  • 1 hour ticket response time

  • A one hour Ticket Resolution Warranty

  • Our customer assistance Dept is available nonstop to take care of all your help needs. Each ticket you send to us will be resolved within less than one hour. If your problem requires aid from an administrator, we will forward the ticket to the technician on shift and will inform you that the issue will soon be resolved.

  • Top quality support service

  • Qualified Client Assist Service

  • Our customer assistance Dept is going to be online for you 24/7/365 to to handle all help demand tickets that you send. We offer client help for all the software programs that are pre–installed on your hosting server. These include our custom designed Control Panel, the preferred Operating System plus the server admin panel (with regards to the VPS type).

  • Intuitive help center

  • A Descriptive Help Zone

  • Each part of the Control Panel that is included absolutely free with your VPS includes an incorporated knowledge base. You will find a variety of detailed how–to posts and a choice of step–by–step video lessons that show all the general site supervision responsibilities. You can find them by simply clicking the Help or Video keys in the upper right part of each Control Panel section.