Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We provide you with a 1–hour solution guarantee with all our web hosting plans packages, meaning that each individual help request you submit will be replied to within 1 hour max. Our support staff members have been taught to speedily sort out any case and to offer you prompt information on any trouble that you could have.

  • Top quality support service

  • A Top–quality Support Service

  • Our assistance service is delivered by a team of experienced professionals which are prepared to answer to your issue as fast as possible. You can easily speak to the technical support team by opening a tech support ticket from your Web Hosting Control Panel or by submitting us an e–mail. On business days, you can also contact us on the phone or use the online chat solution.

  • Intuitive help center

  • An Intuitive Help Section

  • Should you require guide while performing tasks within the Control Panel, you can always press the Help key and track down your issue in the list of posts that will come up. We have as well turned a lot of the posts into educational videos. The listing of videos will come up if you pick the Videos option available on the top right.