Apart from having more resources, a good reason why you may get your own web server and use it instead of a shared web hosting plan is that you are able to install and run a wide selection of software. With a shared account, you can use applications, that don't need root access and aren't installed server-side, so in the event that you need particular software for your Internet sites, you cannot do the installation on a shared hosting server. This is not the situation with a server of your own where you can install everything you need. The downside is that you may not have much experience and handling your own hosting server is more difficult that managing a shared hosting account where the provider manages the majority of things. That's why we offer another service for our hosting server packages called Installation & Troubleshooting and you can take advantage of it any time you encounter any issues with the administration of your machine.

Installation and Troubleshooting in VPS

The upgrade features sixty minutes of custom work on your server, so in case you obtain any of our virtual private servers solutions, you can take full advantage of this service and have our administrators do various tasks which you cannot do yourself or you have no time. They'll install and set up any piece of third-party software for you in case the installation is complex or they can troubleshoot any application that doesn't work properly for some reason. You may add the upgrade to your package as frequently as you would like depending on the time needed for a specific task and its complexity. Any remaining time will remain available in your account for the future and you'll be able to see how many minutes are left in your billing Control Panel. Our Managed Services upgrade features half an hour of custom work on your hosting server also, but just in case you need more than that, you can always add the Installation & Troubleshooting upgrade with a couple of clicks through the billing area.

Installation and Troubleshooting in Dedicated Hosting

You may add the upgrade to any of the Linux dedicated hosting that we offer at any time that you need it. In the event that you need some custom work from our administrators right after your hosting server is ready, you could acquire the upgrade during the server signup process, or when you need something to be done later, you can add the upgrade from your billing CP. The Installation & Troubleshooting service includes 60 minutes work from our admins on your hosting server, so in the event that you come across any difficulties to install a third-party piece of software or some application gives errors and does not work the way it should, our professionals shall aid you in a very timely manner. If a task takes less than 60 minutes, the rest of the time shall be available for future tasks and you shall be able to see it inside the billing area. This upgrade is perfect in case you do not have much experience with managing a server or if you use our Managed Services upgrade, but you exhaust the 30 minutes custom work it includes.