The word “hosting” does not describe only one service, but a number of services which offer a variety of functions to a domain. Having a website and e-mails, for instance, are two separate services although in the general case they come together, so many people think of them as one single service. Actually, each domain has a several DNS records called A and MX, which show the server that handles each specific service - the first one is a numeric IP address, which specifies where the website for the domain address is loaded from, while the second one is an alphanumeric string, which shows the server that handles the e-mails for the domain name. For instance, an A record can be and an MX record would be Whenever you open a website or send an e-mail, the global DNS servers are contacted to check the name servers that a domain name has and the traffic/message is first directed to that company. When you have custom records on their end, the Internet browser request or the e-mail will be sent to the correct server. The concept behind employing separate records is that the two services work with different web protocols and you can have your site hosted by one service provider and the emails by another.

Custom MX and A Records in Shared Hosting

If you have a shared hosting service through our company, you will be able to see, set up and change any A or MX record for your domain names. Assuming that a given domain name has our Name Servers, you're going to be able to modify particular records via our Hepsia hosting CP and have your site or e-mails directed to another service provider if you'd like to use only one of our services. Our advanced tool will even allow you to have a domain address hosted here and a subdomain below it to be hosted somewhere else by modifying only its A record - this will not affect the main domain name the slightest bit. If you want to use the email services of another company and they want you to create more than two MX records, you can easily do it with simply a few mouse clicks through the DNS Records section of your Control Panel. You can also set different latency for each MX record i.e. which one is going to have priority.

Custom MX and A Records in Semi-dedicated Hosting

If you acquire a semi-dedicated server plan from us, you'll be able to see and edit the A and MX records for any of the domain addresses or subdomains which you host inside the account. The Hepsia Control Panel, which you will get to manage the account, provides an state-of-the-art, although easy-to-use tool where all hosts will be listed in alphabetical order and you will be able to change their records with no more than a couple of clicks. If you have to create a new record, it'll be equally simple - choose the domain/subdomain, enter the IP address or mail server record and you are going to be all set. You will also be able to set different priority for the MX records that you create in case that you decide to use a third-party e-mail provider and they ask you to set up additional records besides the two standard ones. If you experience any problems, we've got a in-depth Help section with videos in which you can see first-hand how to create or edit any record.