Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Section

  • In the Web Hosting Control Panel you will find a detailed Help Center section featuring lots of how–to articles and regularly asked questions. They are compiled by our support team of proficient techs. Just type in your question and our intelligent software will offer you the best possible answer.

  • Top quality support service

  • Video Tutorials

  • For those who’d like to learn how to take care of a commonly encountered problem by watching an instructional video, we’ve added a selection of video tutorials to our Web Hosting Control Panel. All the instructional video clips are concise and easy to understand. They offer you visual demonstrations of various web site administration tasks.

  • Intuitive help center

  • A 1–Hour Support Ticket Response Time Guarantee

  • We back up all our semi–dedicated servers with a 24x7x365 client care service and a 60–minute support ticket response guarantee. Our accomplished customer service technicians will be online for you 24x7x365 to reply to your questions and to sort out any issue that you might possibly have. Simply send a helpdesk ticket from the Help Center and we will respond momentarily.