Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Providing top quality support on time is our top priority, so we backup each shared hosting services plan with a one hour ticket solution warranty. As you present a ticket or send us an e–mail, our user tech support team will do their best to provide the most appropriate remedy for your case and to offer help and advice quickly.

  • Top quality support service

  • A Top–quality Support Service

  • You can easlily email us 24x7x365 with any problem you could have involving our solutions. Now we have professionals working on daily basis to provide you with help whenever required. You’re able to use the ticketing system or drop a message whenever you want, or grab the phone or use the online chat during business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Should you require guidance while working on your site within the Control Panel, you could always press the Help button and track down your problem in the list of content articles that will come up. We have as well turned almost all content articles into movies. The catalogue of movies will load if you click on the Videos button located in the top right angle.