Support Channels

  • Video Tutorials

  • Video Classes

  • Our how–to video lessons will help you with any activity in the web hosting Control Panel.

  • F.A.Q.

  • A F.A.Q. Section

  • We give you an intuitive Frequently Answered Questions section where you will discover answers to the most frequently asked questions.

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  • Ticketing System

  • A Ticketing System

  • The tech support department is on–line round the clock to reply to all of your requests. You are going to be given an answer within up to 60 minutes following the ticket application.

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Types of Guidance

  • Shared Hosting Support

  • Shared Hosting Help & Support

  • If you have problems utilizing our shared hosting services services or need to have more resources for your websites, just let us know and we’ll give you the best suggestions.

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  • VPS Hosting Support

  • VPS Assistance

  • In case that you encounter problems using your SolusVM admin interface, or with any of the web applications your VPS arrives pre–installed with, let us know.

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  • Dedicated Hosting Support

  • Dedicated Hosting Help And Support

  • We’ll be online 24x7x365 to give you some help with any given server supervision procedure or to help you enhance the present configuration of your dedicated hosting server.

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  • Semi-dedicated Hosting Support

  • Semi-Dedicated Hosting Support

  • We have a staff of expert specialists able to help you with anything associated with your semi-dedicated server. They are on hand 24/7 all year round.
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