1 hour ticket response
We are devoted to supplying a fast and appropriate response to each support ticket submitted by a customer. Our proficient technical support team members will examine your query and will offer you the most effective option. We offer a 1–hour response time guarantee for all client support tickets. Actually, our average technical support ticket response time has proven to be twenty minutes.
An Excellent Tech Support Service
Each member of our customer care staff has lots of years of experience in the Linux shared hosting arena and almost all of them have worked for us for at least 5 years. They are all prepared to reply to all your queries in the most proficient way possible.
An Easy–to–Browse Help Center Section
Integrated into the Control Panel is an intuitive Help Center, which includes different sources of information. You can search through a frequently updated knowledgebase offering web hosting account administration articles and website administration articles, watch our educational video tutorials or browse our F.A.Q. database.
