If your hosting provider provides live chat support, you'll be able to talk to a representative in real-time and find out useful information or get a problem resolved timely. The main advantage of using chat instead of calling to talk with a live person is that you need only a computer with access to the web, so that you won't pay any rates when you are in another country or state. Furthermore, it'll be simpler to copy and paste information for instance domains, usernames or error messages i.e. details that are sometimes difficult to give to the other side over the phone. The real-time chat is also a faster solution to contact your web hosting company's support crew as compared to using a ticketing system. What's more, if some situation requires more time to be taken care of, you are able to do something different while you wait for guidance on the live chat, so you won't waste time - something that's not possible when you're on the telephone.

Live Chat Support in Shared Hosting

As part of the support services that we offer for all our shared hosting services, we've live chat support that is online 24x7, even on holidays. You'll be able to get in touch with us regardless of whether you already own an account or not, considering that we can support you with pretty much anything, ranging from supplying you with basic info about our services if you are not our customer yet and you're thinking about purchasing one of the plans, to assisting you with installing an email account in an e-mail client. Some problems are more complex and time-consuming, so you'll need to employ the ticketing system which is integrated in the Hepsia hosting Control Panel, but we can save you time and assist you in real time on the live chat for quite a few things.

Live Chat Support in Semi-dedicated Hosting

When you use the live chat support service that we provide with all of our Linux semi-dedicated hosting, you are able to find the answers for any questions you may have or get lots of problems taken care of rapidly. Our chat service is available every day, which means that you are able to get in touch with a representative even on holidays and weekends. In the event that you're unsure which plan would be better for your web sites or if our hi-tech cloud hosting platform covers some system requirements, you may come on our live chat prior to purchasing anything. In case you are a current customer, you'll be able to find more information about account settings, billing issues as well as a number of common tech problems you may have, for instance in case you are unable to install an email account in a client on your computer system. The live chat can save you a lot of time no matter where you are or when you contact us.