Phone Support in Shared Hosting
In case you choose to buy one of our shared hosting services, you can connect with our customer support crew over the telephone for 14 hours every day. We can help you choose the ideal package for your sites as we believe that it is better to discuss this kind of matters with a live person. In case you already have an account, we can help you with all of your sales/billing questions as well as general issues, even with some tech matters that don't need a long time or escalation to an administrator since it is more convenient to open a support ticket for time-consuming problems so as to have all the correspondence in a single place. We have telephone numbers in the United States of America, the UK and Australia, so you are able to call the one you prefer and talk with one of our agents.
Phone Support in Semi-dedicated Hosting
With 14 hours-a-day phone support, you can be certain that there is always someone to assist you when you have any questions about the semi-dedicated server plans that we offer. Whether you need to know more about the packages, you have some billing issue or some general problem, you can give us a call. Despite the fact that some more complicated issues may need a ticket to give some time to our technical support team to analyze, we are able to assist you with lots of tech questions on the phone as well, saving you time and efforts. As we have data centers on 3 different continents - in the U.S.A., the United Kingdom and Australia, we have local phone lines in all of these countries as well. If you're in another country, we also have an international number where you're able to get in touch with us.